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Welcome to the SELCO Help Desk! If you are a patron of one of our Member Libraries, please contact your library for assistance. A list of our members can be found here.
If you work at one of our Member Libraries, this is your one-stop shop for assistance with any problem or question you might have. You will find up-to-date information here in the rare, but possible, event that we experience any major problems with core services such as Horizon, the network, or email. Want to view your Help Desk tickets? You can do that here, too!
Helpful Links
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Service Desk, our ticketing software, is an easy way to manage your own service requests. Click here!
Contact Information
Regular Support Hours
- Monday-Thursday: 7:30 AM to 5:00 PM
- Friday: 7:30 AM to 6:00 PM
On Call Hours (Emergencies Only)
- Monday - Thursday: 5:00 PM to 9:00 PM
- Saturday: 8:00 AM - 5:00 PM
- Sunday: 12:00 PM - 5:00 PM
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